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2026-02-25LongformAuthor: Natalia Kim

Three Signals That Incentive Strategy Is Becoming Core Building Operations

Over the last year, one pattern has become clear across conversations with owners, operators, and project teams: incentive strategy is moving from "nice to have" to "must-have" operating infrastructure.

Three market signals explain why.

1) Code and Compliance Requirements Are Tightening

Building performance rules are becoming more specific and more enforceable. Teams are being asked to make capital decisions under tighter deadlines and higher scrutiny.

When code requirements accelerate, incentive readiness becomes part of compliance readiness.

2) Capital Is Concentrating Around Operational Quality

Investors are paying closer attention to controllable operating variables, including energy performance, resilience, and upgrade pathways. Assets with a clear modernization plan tend to preserve optionality better than assets that defer system decisions.

Incentive capture directly supports this by lowering net project cost and improving execution confidence.

3) Project Economics Are Increasingly Execution-Sensitive

Even when technology choices are clear, outcomes vary widely based on process quality:

  • when incentives are identified,
  • how eligibility is documented,
  • whether submissions are sequenced correctly with project milestones.

In other words, value is not determined only by what project you run. It is also determined by how you run it.

What This Means for Building Teams

Teams that treat incentives as a structured workflow are more likely to:

  • reduce out-of-pocket retrofit cost,
  • avoid preventable timeline slips,
  • make faster go/no-go decisions with better information.

This is especially important for portfolios balancing budget pressure with compliance obligations.

The Operating Shift Ahead

The industry is moving from ad hoc incentive searches to repeatable incentive operations. That shift includes standardized intake, consistent documentation, and visibility from project planning through final disbursement.

At Home Incentives Hub, our focus is helping teams make that shift with less friction and stronger outcomes.

The market is signaling the same message from multiple directions: building performance and incentive execution are now part of the same operating system.

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About the Author

Natalia Kim

Founder & CEO, Home Incentives Hub

Natalia Kim leads Home Incentives Hub, where she focuses on turning complex incentive programs into practical operating workflows for multifamily owners and operators.

  • 20+ years of finance and operating leadership experience.
  • Former leadership roles at Citi and UBS.
  • Focus on building decarbonization operations and incentive capture strategy.

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